MSP Security Governance-as-a-Service

Your Internal Control Function for MSP Relationships

We provide continuous technical oversight and expertise to validate your MSP's security posture—without building an entire governance team.

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The Challenge

You've invested in securing your cloud infrastructure and completed a comprehensive security assessment. But here's the reality:

If you're using a Managed Service Provider (MSP) to administer your cloud services, your security posture is only as strong as theirs.

Have You Assessed Your MSP as a Cloud Provider?

You've assessed your cloud, but have you assessed your MSP? The NCSC recommends holding MSPs to the same high standards you'd expect from AWS, Azure, or GCP themselves.

Shared Responsibility Blind Spots

Where does your responsibility end and your MSP's begin? Without clear governance, critical controls fall through the cracks while both parties assume the other is handling them.

Point-in-Time Assessments Aren't Enough

Your MSP's configuration changes daily. Access evolves. New vulnerabilities emerge. A certificate from six months ago doesn't tell you about today's risk.

Lack of Internal Capability

Your team is stretched thin. You don't have dedicated resources to continuously validate MSP claims, review their operational practices, or ensure they're maintaining the standards you require.

Vague Accountability

Your contracts have good intentions but vague accountability. When an incident occurs, ambiguous responsibilities lead to finger-pointing instead of swift resolution.

The uncomfortable truth: Many organizations discover their MSP's security gaps only after a breach, a compliance audit failure, or when trying to obtain cyber insurance. By then, both financial and reputational damage is already done.

Our Solution

We act as your internal technical governance function for MSP relationships—providing the continuous oversight and expertise you need without building an entire team.

1

Continuous Technical Validation

  • Read-only access to your cloud environments lets us verify MSP claims independently
  • Automated scanning continuously monitors configurations, access patterns, and security controls
  • Targeted technical interviews with MSP staff validate operational practices
  • No burden on your team - we handle the technical heavy lifting
2

Standards-Based Assessment Framework

We evaluate your MSP against:

  • NCSC's 14 Cloud Security Principles (the same standards applied to cloud providers)
  • Cloud Provider Well-Architected Frameworks (AWS/Azure/GCP best practices)
  • Operational controls we've developed that translate high-level principles into specific, testable requirements

Where standards don't exist or lack specificity, we create them—giving you clear, measurable expectations.

3

Centralized Evidence & Analytics Platform

  • Single source of truth for all MSP-related security evidence (certifications, policies, scan results, incident records)
  • Real-time dashboards showing MSP performance against your requirements
  • Trend analysis revealing whether your MSP's security posture is improving or degrading
  • Risk quantification that translates technical findings into business impact (financial exposure, compliance risk)
4

Shared Responsibility Clarity

  • We document exactly who owns each control—no more ambiguity
  • Both you and your MSP receive findings with clear responsibility assignments
  • Assessment outputs identify gaps requiring MSP action, client action, or joint resolution
5

Actionable Remediation Guidance

  • Beyond identifying problems, we provide specific remediation steps based on industry standards
  • Findings are prioritized by risk to help you focus on what matters most
  • You receive evidence-based information to support discussions with your MSP

What You Gain

Confidence in Your MSP Relationship

Know with certainty that your MSP maintains the security standards you require. Sleep better knowing someone is continuously watching, even when you can't.

Risk Reduction

  • Financial protection: Identify and address vulnerabilities before they become breaches
  • Reputational protection: Avoid the public fallout of MSP-related security incidents
  • Compliance assurance: Demonstrate to auditors and regulators that you have robust third-party oversight
  • Insurance benefits: Cyber insurers increasingly require evidence of vendor governance

Clear Accountability

  • Eliminate the 'not my responsibility' problem with documented shared responsibility boundaries
  • When issues arise, know exactly who needs to fix what
  • Defensible evidence for contract negotiations or disputes

Operational Efficiency

  • Your team focuses on strategic work, not chasing down MSP documentation
  • Automated evidence collection reduces manual effort by 80%+
  • One platform for all MSP governance activities instead of scattered spreadsheets and emails

Strategic Intelligence

  • Understand how your MSP compares to industry benchmarks (anonymized peer data)
  • Track whether MSP performance is improving over time
  • Make evidence-based decisions about MSP relationships (renewal, renegotiation, replacement)

Future-Ready Governance

As we work with more MSPs, you gain access to:

  • Comparative insights for MSP selection decisions
  • Benchmarking data showing which MSPs consistently meet high standards
  • Best practice patterns we've observed across the industry

Why Start With Us?

1

We Already Understand Your Environment

If you've completed our Cloud Security Assessment, we already have:

  • Deep knowledge of your cloud architecture
  • Baseline understanding of your security posture
  • Documented controls and gaps
  • Established trust with your technical team

This isn't starting from scratch—it's the natural next step in your security journey. If you haven't completed the assessment yet, we'll conduct it first. You need to understand your own environment before you can effectively govern your MSP's management of it.

2

We're Technical Practitioners, Not Just Auditors

  • Our team includes cloud architects and security engineers who've designed and operated these environments
  • We understand the difference between checkbox compliance and actual security
  • We speak the same language as your MSP's technical team
  • Our recommendations are practical and implementable, not theoretical
3

Independent & Objective

  • No conflicts of interest—we don't sell managed services or resell MSP offerings
  • Our only incentive is accurate, honest assessment
  • Both you and your MSP can trust our findings because we have no agenda beyond security
4

Built on Recognized Standards

  • NCSC-backed methodology (the UK's National Cyber Security Centre)
  • Aligned with cloud provider best practices (AWS/Azure/GCP Well-Architected)
  • Defensible in audits, board presentations, and insurance reviews
5

Scalable & Non-Disruptive

  • Automated scanning means minimal impact on your operations
  • Your MSP isn't buried in questionnaires or audit requests
  • Start with core assessments (identity, data protection, logging) and expand as needed
  • Flexible engagement models based on your risk tolerance and budget
6

You're Not Alone in This Gap

Most organizations struggle with MSP governance. The shared responsibility model is inherently complex, and few companies have dedicated resources for continuous vendor oversight. We've built a service specifically to fill this gap—you benefit from our investment in methodology, tooling, and expertise.

Ready to Gain Control Over Your MSP Relationship?

Let's discuss how continuous MSP governance can protect your organization and give you the confidence you need.