Free initial support for new customers

A Practical First Step When You Need Technical Help

Tell us what is blocking you. If we can help, we will; if not, we will signpost you to someone who can.

What to Expect

01

Tell Us What Is Blocking You

  • A focused 30-minute conversation about your immediate challenge
  • Mutual NDA signing
  • Initial problem discovery and practical next steps
  • If you have your own cloud account or environment, let us know ahead of the call
02

Help or an Honest Signpost

  • If we can help during the initial session, we will
  • If another specialist is a better fit, we will tell you
  • No promise of unlimited delivery or a guaranteed fix
  • Any larger piece of work is discussed and scoped separately

Perfect For

AI-Assisted Development Support

  • Stuck with Lovable, Base44, Builder.io, Bolt.dev, v0.app, or other AI coding tools
  • Can't get the AI agent to understand what you need
  • Generated code not working as expected
  • Need help refining prompts for better results
  • Debugging AI-generated code

Development & Testing

  • Creating automated tests for parts of your application
  • Test strategy and coverage advice
  • Code review and architecture feedback
  • Development best practices
  • Quick bug fixes and troubleshooting

Security & Compliance

  • Quick security advice and guidance
  • Incident triage and initial response
  • Compliance questions
  • Security tool recommendations
  • Second opinions on security decisions

Operations & Scaling

  • Operational troubleshooting
  • Migration planning advice
  • Scaling strategy discussions
  • Performance optimisation
  • Infrastructure questions

What You Need

  • Someone technical who understands your AWS environment
  • Knowledge of your engineering practices
  • Ability to share (under NDA) relevant architecture and security context
  • For vibe coding help: Share your prompts, generated code, and what you're trying to achieve

Common Scenarios

"I'm using Lovable to build a feature but it keeps generating code that doesn't work with my existing architecture"

"I need to add automated tests but don't know where to start or what to test first"

"My AI agent keeps misunderstanding my requirements and I'm going in circles"

"I have code working but need a security review before deploying to production"

"My application is slowing down and I don't know how to diagnose the issue"

"I'm getting AWS errors and can't figure out what's causing them"

Trust & Credentials

Over 20 years of combined experience developing secure software, websites and cloud based applications

AWS Certified Solutions Architect Associate

Solutions Architect Associate

AWS Certified DevOps Engineer Professional

DevOps Engineer Professional

AWS Certified Solutions Architect Professional

Solutions Architect Professional

AWS Certified Security Specialty

Security Specialty

For New Customers

Ready to Get Unstuck?

Book a free, best-effort initial support session and leave with a clearer next step

Schedule Now

Book Free Initial Support

Available to new customers. We will help where we can or signpost the right specialist.

Frequently Asked Questions

Not sure which service you need? If you're looking for a larger migration or security hardening project, check out our Application Migration & Hardening.